Researcher FAQ.

No. All Apex Pro products are supplied strictly for in-vitro laboratory research. They are not approved for human, veterinary, or clinical use and are not sold as dietary supplements, cosmetics, or foods.

Our customers are qualified researchers, universities, and laboratories. By placing an order, you confirm you are 21 or older and are purchasing for legitimate laboratory research purposes.

Every lot we ship is analyzed by HPLC for identity and purity and held to a 99%+ threshold before release. A lot-specific Certificate of Analysis is generated for each compound and available on request. Lots that fail to meet the threshold are rejected.

All Apex Pro products are released only when HPLC analysis reports 99%+ purity. Exact values for each lot are recorded on that lot’s Certificate of Analysis.

Every product page links to its COA. You can also browse and download any available COA on our COAs page.

Compounds ship lyophilized in sealed glass vials. Store sealed vials at or below -20°C, protected from light. Once reconstituted, refrigerate at 2–8°C and use within the timeframe recommended in the scientific literature for that compound.

We currently ship within the United States only. See our Shipping Policy for full details.

Orders are processed within 1–2 business days. US domestic transit times typically range from 2–6 business days from dispatch. Tracking is emailed when the package leaves us.

We accept payment by Zelle bank transfer. At checkout you’ll place your order and then see a Zelle handle to send the total to — simply reference your order number in the memo. Your order is reserved and ships as soon as we confirm the transfer.

Due to the nature of research compounds, we cannot accept returns on products whose tamper-evident seal has been broken. Unopened products may be returned within 14 days. See our Refund & Return Policy for details.

Yes — United States universities, labs, and institutional buyers placing recurring or large orders can contact us via the Contact page for a quote.

We occasionally source specialty compounds on request. Reach out via the Contact page with the compound, desired quantity, and timeline and we’ll tell you what’s possible.